Senior Pass

• Live in South Yorkshire
   
• from your 66th birthday

Please visit gov.uk to check when you’re eligible for a Senior Pass.

• Free travel on local bus services and trams within South Yorkshire between 0930 and 2300 on weekdays, and at any time during the weekend and on Bank Holidays

• Half fare on Northern train services for travel between stations on the South Yorkshire rail network between 0930 and 2300 on weekdays, and at any time during the weekend and on Bank Holidays

• Free travel on buses in all other parts of England between 0930 and 2300 on weekdays, and at any time during the weekend and on Bank Holidays.  (This pass is not valid on tram services outside South Yorkshire.)

• Free of charge (first issue)

• Free travel on Stagecoach services to hospital appointments before 0930 - please visit the Stagecoach website for further details.

Passes will be renewed automatically and will arrive 4-6 weeks before your current pass expires.

If your pass hasn’t arrived 4 weeks before your current pass expires, please let us know by emailing PassEnquiries@travelsouthyorkshire.com or by calling 01709 515151.

• If you have changed address since your last pass was issued, please complete the Change of address form
   
• If your appearance has changed since your last pass you will need to send us a new photo at least 8 weeks before your pass expires.  You can send us a new photo by:
   
  • Email at PassEnquiries@travelsouthyorkshire.com stating your full name, post code and date of birth.  The photograph must be sent as a JPEG or JPG file
     
  • Post to:

Apply online
 

 Set up a MyTSY account in your name (or log in if you already have an account)

 Log in > Select Passes from the top menu > Concessions > Senior Pass

 Complete all personal details and upload proof documents - visit our ‘What you need to apply’ guidelines page

 Upload your photo – see the ‘Acceptable Photograph’ guidelines page as an unsuitable photo could delay your application

 Check your order and go to checkout.

If all the details are correct your pass will be dispatched within 11 days of receiving your completed online application.

Apply now >> 

Apply by post

 Download an application form (PDF,  511Kb)

 Complete all personal details and post to the address below together with a photograph and photocopies of proof documents - see 'What you need to apply' guidelines page

Contact Centre
Traveline
11 Broad Street West
Sheffield
S1 2BQ

If all the details are correct your pass will be dispatched within 25 days of receiving your completed application form.

Please note proof documents must be photocopies and not original documents as all documents are destroyed once the pass is ordered.

A completed application form can also be submitted by dropping it off at the Customer Service Desk at your local Travel South Yorkshire Interchange.

We can now block lost or stolen passes to prevent further use.

To replace a lost or damaged pass, there is a £7 replacement fee.  Stolen passes can be replaced free of charge if you have a Crime Reference Number from the Police.

• Passes applied for through MyTSY can be replaced by logging into your MyTSY account
   
• Passes applied for by post can be replaced by calling Traveline on 01709 515151

Your replacement pass will be posted to your home address and should be sent to you within 11 days.

Pass Protection can be taken out against Senior Citizen Passes for £5 for the duration of your pass, up to five years.

This will enable you to replace your old pass free of charge should you lose it during the time in which it is valid.  

Please read the Pass Protection Terms and Conditions document (PDF, 406Kb) before applying.