MyTSY account in your name (or log in if you already have an account)
Set up a
Log in > Select Passes from teh top menu > Concessions > Senior Pass
‘What you need to apply’ guidelines page
Complete all personal details and upload proof documents - visit our
‘Acceptable Photograph’ guidelines page as an unsuitable photo could delay your application
Upload your photo – see the
Check your order and go to checkout.
If all the details are correct your pass will be dispatched within 11 days of receiving your completed online application.
Apply now >>
Apply by post
Coronavirus update – postal/drop box pass applications
Our priority is to protect the safety of both our customers and our staff in these uncertain times. In order to be able to maintain a customer contact service our Traveline team have moved to more remote working, this means we will be unable to receive and process postal or drop box paper application forms for our concessionary passes at this time. We’re sorry for any inconvenience this may cause.
You can still apply online which we aim to get delivered to you in 11 days. We’ll continue to monitor the situation and provide updates when we can.
If you are unable to apply online please call our Traveline team on 01709 515151 for assistance.