Coronavirus update - new national restrictions are in place

Stay at home. For your essential journeys, public transport is available - plan ahead and travel safely.

Visit our Coronavirus page for travel information and advice

Staying safe onboard

Waiting for the bus or tram at the stop / station

  • Let someone know when you’re leaving and what time you’re due to arrive
  • Pay attention to your surroundings and be respectful of other people waiting with you
  • If wearing headphones keep the volume low so you can hear the traffic and other things around you
  • Keep your valuables out of sight, phones are a target for thieves
  • Stick to well-lit areas where possible
  • Stand away from the kerb or the edge of the platform
  • Make sure the bus tram or train has stopped before boarding
  • Make sure you have got enough money to get home if it’s a return journey

Onboard

  • Don’t distract the driver
  • Stay seated where possible, only stand if there are no seats but hold onto the handrail, don’t stand upstairs, on the stairs or to the side of the driver
  • Place schoolbags, out of the way, don’t block any exits or aisles
  • Keep any valuables out of sight, if you don’t need them, don’t take them
  • Pay attention to the safety notices
  • Take rubbish with you
  • Don't put your feet on the seats
  • No smoking, it is a fire hazard and illegal

Keep safe

  • Try to sit near the driver
  • If you are being harassed consider moving to another seat or closer to other passengers
  • Report bullying to your parents or school, bullies can be banned from the bus
  • Look up, you’ll probably spot the CCTV cameras which are recording all the time
  • Make public transport safer for everyone by reporting incidents. Visit the Safety page for more information. 

Getting off safely

  • Before leaving the tram or bus, look back to see if you have left behind any valuables 
  • Stand clear of doors when they are closing
  • Cross the road at a pedestrian crossing, wait for the bus to leave before you cross. If there is not a crossing nearby, cross the road where you have a clear view of all traffic.
  • Give crossing the road 100% of your attention, texting or listening to music will distract you
  • If you need to cross a railway track, use a crossing!
  • Keep your ticket, you might need the information if you lose something

Also in this section