Interchange and station accessible features

Travel South Yorkshire (TSY) is committed to accessibility of public transport and transport interchanges. 

Our interchanges

Travel South Yorkshire’s larger interchanges offer a range of features such as: accessible toilets, baby changing facilities, CCTV for improved safety, hearing aid loop systems, help points and seated waiting areas. 

Train stations

A lot of work has gone in to improving accessibility at rail stations. However, if you have a disability you may benefit by booking assistance ahead of your journey. You can contact the individual rail companies direct either by phone or online and request Passenger Assist to book free travel assistance.

Train operators in South Yorkshire include:

Northern railways

• https://www.northernrailway.co.uk/help/travel-assistance or
• call 0800 138 5560

Cross Country Trains

• https://www.crosscountrytrains.co.uk/customer-service/travel-assistance or 
• call 0344 811 0125 or 
• Textphone 0344 811 0126

LNER

• https://www.lner.co.uk/rail-travel/your-journey/assisted-travel/  or 
• call 03457 225 225 or 
• Text Relay Service 18001 03457 225 225

Virgin Trains 

• https://www.virgintrains.co.uk/experience/assisted-travel or 
• call 08000 158 123 or 
• for text phone users 08000 158 124

East Midlands Trains

• https://www.eastmidlandstrains.co.uk/travelling-with-us/accessibility-assistance/  or 
• call 08000 11 33 23