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Youth Charter promotion

South Yorkshire Youth Transport Charter 



What is the Young People’s Transport Charter? 

The Young People's Transport Charter aims to bring young people, local operators and South Yorkshire Passenger Transport Executive (SYPTE) closer, so that we can work together to make sure you get the service that meets your needs. 

The charter explains your roles and responsibilities when using public transport, as well as letting you know what you can expect from travel providers across South Yorkshire. It’s designed to show how everyone can work together to ensure accessible, safe and reliable public transport services which you can use with confidence. We think it’s vital that service providers, SYPTE and local authorities honour this Charter, as young people are the service users of tomorrow and if their experience on public transport is positive, they’re more likely to continue to stay on board.

This document gives young people, service providers and SYPTE a way to hold each other accountable for what they promise to do. 


Our commitments 

The Young People’s Transport Charter (PDF icon PDF 686Kb) sets out key responsibilities and commitments for us all to follow. These include: 

Education and
Young People
Settings
Transport
Service
Providers
SYPTE Children and
Young people’s
responsibilities
Local Council
Transport service
 providers to support
education settings to
help children and
young people to
prepare for transitions
and ITT training  
Ensure
transport is a
safe
environment. Eg
 - Buses to have
 working CCTV
Ensure good public
transport services
are in place  
Behave
appropriately and
show politeness
and respect to
other people
 travelling and
respect bus
shelters.
Help children and
 young people to
understand their
right to complain
 and raise concerns
Provide links for
parents on how they
can support children
and young people to
travel  
Treat children
 and young
people with
care and
concern
Promote equal
access for children
and young people
with disabilities and
 invisible illnesses
Always carry and
 scan bus passes
(if applicable
to the individual) 
Ensure children
and young people’s
voices are actively
considered in
 decision making
Promote good
behaviour and
respect when
travelling to 
and  from
 settings
Customer
service
provided
 is polite and
staff are
approachable  
 
Listen to children
and young people.
Contribute to
keeping transport
safe eg making
sure bags are
safely stored
Safeguarding
children and young
 people.   
Sanctions for
bad/inappropriate
behaviour on school
services. Provide
 reward incentives.
Ensure
transport is 
reliable,
accessible and
inclusive
Update apps and
papers to make sure
 they include the
same information,
 including cancelled
routes. 
Safeguarding
children and young
 people.   
 
Safeguarding children
 and young people. 
Safeguarding
children and
young people.
 
Provide links for
parents on how they
 can support children
and young people to
travel  
   
    Safeguarding
children and young
 people.   
   

All partners to provide the following

Promote passes
and discounts
for young people
to access public
transport
Safeguard
children and
young people
Ensure the
Interchange is a safe
environment  
 
   

Who's been involved in creating the charter? 

The Youth Transport Charter has been developed by the four South Yorkshire Youth Councils, local authorities, transport operators and SYPTE. 


What we want people to do? 

Transport providers, SYPTE and the local authorities have already signed up and are committed to following the charter, but we need you to do your bit too. You can help to improve public transport in South Yorkshire by getting your local schools to sign up to the Young People's Transport Charter. 

If you need any more information about the Charter you can contact your local youth council / cabinet to find out more: 

Email Barnsley Youth Council 

Email Doncaster Youth Council 

Email Rotherham Youth Cabinet 

Email Sheffield Youth Cabinet 


 

Other useful pages:

You may also be interested in these pages:

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