MyTSY account (or log on if you already have an account)
Set up a
Log-in > Select Passes from the top menu> Concessions > 18-21 Travel Pass
'What you need to apply' guidelines page
Complete all personal details and upload proof documents - visit our
‘Acceptable Photograph’ guidelines page as an unsuitable photo could delay your application
Upload your photo - see the
Check your order and go to checkout.
If all the details are correct your pass will be dispatched within 11 days of receiving your completed online application.
Your travel pass could take longer than usual to reach you due to the ongoing Coronavirus situation. Thank you for your support and patience.
Apply by post
Coronavirus update – postal/drop box pass applications
Things are a little different at the moment, and as such we are unable to offer paper application forms in the same way as we used to. However, if you are unable to apply online, please give the Traveline team a call on 01709 515151, and they will happily talk to you about your options.