Our priority is to protect the safety of both our customers and our staff in these uncertain times. In order to be able to maintain a customer contact service our Traveline team will shortly be moving to more remote working, this means we will be unable to receive and process postal or drop box paper application forms for our concessionary passes at this time. We’re sorry for any inconvenience this may cause.
You can still apply online which we aim to get delivered to you in 11 days, we’ll continue to monitor the situation and provide updates when we can.
You can apply online which is quicker (we aim to dispatch your pass within 11 days of receiving your completed online application). Visit the Disabled Pass page for more information on applying online.
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