Zoom Zero Travel Pass - Private purchase
The Zoom Zero Travel Pass provides free travel between home and school within South Yorkshire.
You may be aware that use of public transport has declined sharply as a result of Covid-19. Bus companies are making changes to services as a result. We are still working with bus operators to understand what this means for September. As we don’t take your first Direct Debit payment until 30 September, we would urge you to apply for the Zoom Zero pass without delay – you will have time to return the pass and ask us to cancel the Direct Debit if there is no suitable service to your child’s school.
Please check with your local council whether you qualify for a free Zoom Zero Travel Pass before purchasing one from SYMCA.
- This pass is for children aged between five and 16 and is also available for students over 16.
Purchasing child prepaid tickets may work out cheaper if you travel regularly. Please see the Discounted tickets for Young People page for more information.
Free travel on bus and tram between home and school, Monday to Friday, up to 1900. It is valid on the days when school is open in term time only.
Please be aware that no pass means that you could pay full fare.
Please note that purchasing a Zoom Zero Travel Pass does not give the holder priority over other passengers.
You can apply by downloading a Zoom Zero Travel Pass application form (PDF, 497Kb) and returning it to the address on the form together with one of the following:
- Direct Debit Mandate* (PDF, 351Kb), if you would like to spread the costs with monthly payments (taken on or just after the last day of the month). This should also be downloaded and returned as a hard copy
*Please complete ALL Bank details and remember to sign and date the Direct Debit Mandate. Failure to do so may delay your application.
If you wish to pay in full, a Direct Debit should be set up and the full amount will be taken at the end of September (the Direct Debit will then be cancelled by us).
Please note, the Private Purchase version of the Zoom Zero Travel Pass is not free. The cost is calculated based on 180 school days using the concessionary fare and the number of boardings.
A table showing the cost of the pass for the Academic Year is available in the Zoom Zero Travel Pass cost table document (PDF, 454Kb).
The pass is valid for one Academic Year and you must reapply each year. A reminder is normally issued in June before the expiry of the current pass.
If you have any queries relating to Private Purchase Zoom Zero Travel Passes, please contact us at firstname.lastname@example.org.
If you have received an order confirmation email from SYMCA stating that your pass is being processed, you should receive your pass in no more than 5 working days.
To replace a lost or damaged pass there is a £7 replacement fee. Stolen passes can be replaced free of charge if you have a Crime Reference Number from the Police.
You can make the payment by calling Traveline on 01709 515151 using your credit or debit card.
All replacements will be posted to your home address by First Class Post.
The Code of Conduct is a condition of use for a Zoom Zero Travel Pass. Non-compliance with this code may result in the withdrawal of the pass and payment of the full adult fare. Please see the Zoom Zero Travel Pass Code of Conduct for further information.
- Zoom Zero Travel Pass leaflet (PDF, 672Kb)
- Discounted tickets for Young People
- Conditions of use - concessionary pass (PDF, 411Kb)
- Zoom Zero Travel Pass Code of Conduct (PDF, 400Kb)
- Pass FAQs