Traveline is Travel South Yorkshire’s transport helpline. We are open from 0700 until 2200* and operate seven days a week, 362 days a year (only closing on Christmas Day, Boxing Day and New Years Day). We are more than happy to help to provide you with answers to your public transport questions wherever you are.
*reduced opening times may be in place during Christmas and New Year
How we can help you Customers come first
Travel South Yorkshire puts you at the heart of everything we do. We recruit our contact centre team for their friendliness, passion and excellent attitude, to deliver a first-rate service to all of our customers.
The Travel South Yorkshire contact centre team are here to help you. Speak to one of our friendly, professional advisors for up-to-date, reliable, personal travel advice and journey planning information.
We also provide a range of high quality helpdesk and support services which include:
Travel South Yorkshire promises to always:
You can read our Customer Charter on the SYPTE website.
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