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  • Rail Questionnaire

    We are committed to making your journey even better and your feedback helps us make the right improvements. Please use this form to submit your feedback, you can also see recent examples of changes we’ve made directly from customer comments on our You said, We did page

    Thinking about the journey you make most often on South Yorkshire trains:
     
    Q1. Which area do you normally travel?
    From  
    To  

    Q2. How do you normally travel to the station?

    Q3. Which station do you normally travel?  
    From  
    To  

    Q4. How often do you make this journey by train?

    Q5. At which time do you most often make this journey?

    Q6. Which ticket would you normally use for this journey?

    Q7. What is the main reason for making this journey? (select one option)
             

    Q8. Could you make this journey without using the train? Yes - go to Q9
      No - go to Q10
     
    Q9. How else could you make this journey? Car as a driver
      Car as a passenger
      Bus
      Walk
      Taxi
      Motorcycle
      Cycle
      Other (please specify)
        
     
    Please can you tell us why you choose to travel by train for this journey?  
       

    Q10. If you make use of the parking facilities, for either car or bicycle, at the station where your rail journey starts, how satisfied are you with:

     
    The number of spaces:

    The parking facilities:

    If you are fairly or very dissatisfied with the parking facilities, please can you tell us what improvements you would like to see:


     Q11. Thinking about the station you travel FROM most often, please rate how satisfied you are with the following aspects:

     
    Facilities
    Rail Services
    Accessibility
    Public transport information  

    Bus connections

    How do you rate this station in terms of your personal security whilst using it?

    Q12. Thinking about the station you travel TO most often, please rate how satisfied you are with the following aspects:  
    Facilities
    Rail Services
    Accessibility
    Public transport information

    Bus connections

    How do you rate this station in terms of your personal security whilst using it?

    Q13. Are there any further comments you would like to make?  

    Personal details

     

    Email address

    Age
    Gender
        

    Thank you for your feedback.
     

    Data Protection

     

    South Yorkshire Passenger Transport Executive would like to keep your contact details to send you information on public transport, travel cards/ticketing, promotions or research activities.

    If you would prefer not to be sent such information, please tick this box.

    Please note we will not use your contact information for any other purposes or pass your information on to any organisation outside of the Travel South Yorkshire partnership.

      

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