We know you might have some questions about travelling on public transport.
We've collected together some questions and answers that we think you might find useful:
Q: How do I get a MegaTravel pass?
A: Visit the MegaTravel pass page on this website for details of how to get a pass.
Q: What do I do if I lose my MegaTravel pass?
A: First of all, give Traveline a call on 01709 515151 to see if it’s been handed in at one of our interchanges, and check with your school's reception to see if it’s at school. If it’s definitely lost, you’ll need a replacement. Visit a Travel South Yorkshire information centre with the following:
- proof of identity - name and address (eg official letter addressed to applicant, medical card, etc)
- £7
Your replacement pass will be posted to your home address.
Q: I've left something on a bus, what do I do?
A: With a bit of luck it will have been found by the driver, please contact the operator of the service. Visit our operator page for operator contact details. If you’re not sure which company runs the bus, visit the online timetable finder to search for the timetable.
Q: I’m going on work experience, how do I know which bus to catch?
A: Journey Planner provides detailed travel information from Home to destination. Follow the simple instructions on the 'plan your journey' page.
Q: How much will it cost to get to a work placement?
A: You can use your MegaTravel pass / MiCard on all bus/tram/trains in South Yorkshire. For details on how to get one and conditions of use visit the MegaTravel pass page on the Travel South Yorkshire website, or the Barnsley MiCard page on the Travel South Yorkshire website.
Q: An incident has occurred on my bus, how do I report it?
A: You can anonymously report incidents that occur on public transport to traveline on 01709 51 51 51, or you can report it through our online reporting form. If it’s a school service, try and let someone at school know too.
Q: How can I find out if bad weather will cause any problems getting around?
A: Visit the disruptions page on the Travel South Yorkshire website.
Q: Is there a mobile friendly website where I can plan journeys and stuff?
A: There sure is, visit the Travel South Yorkshire website (www.travelsouthyorkshire.com) on your mobile device.
Can’t find the answer you’re looking for? Get in touch with us through our 'contact us' page.