Use this page to find out what documents to send us when applying for a pass, it will mean we can send you your pass quickly. Your application may be rejected if these guidelines are not followed:
General rules for ALL passes Acceptable Photograph guidelines Disabled Passes (and +Carer)Visually Impaired Person PassesSenior Pass Auto Renewals
You must provide a date of birth
must provide full address details – including house number/name, street,
The name of the pass application/account name must match the name on the proof documents
If you are a
parent/guardian applying for a pass on behalf of your child (MegaTravel and
16-18 Student Passes) then you must create a MyTSY account in the name of the
child with a separate email address (not your own email address if it has
already been used on your own MyTSY account)
name of the pass application/account name must match the gender of the person
in the photo (if the Name on the account is
a male or female and photo is of someone of the opposite sex then your
application will be rejected)
photo must meet the acceptable photo guidelines below.
of identity documents we accept for all passes (see additional guidance for Disabled and Disabled + Carer):
do not send us the original documents if applying by post – a photocopy is
all we need.
Make sure the photo isn’t too dark
No half selfies – we need to see your full face
No one else should
be in the picture
Just your head and shoulders – not full body shots
No app filters
Back to top
A letter from the Department of Work and Pensions (DWP) showing that you have been awarded Higher Rate Mobility Component of Disability Living Allowance (DLA).
Personal Independence Payment (PIP) letter which must state a score of 8 points in either Moving Around or Communicating Verbally to qualify for a pass.
Proof that you have been awarded a “Blue Badge”
We need to
see both sides of the blue badge (one side shows your name and photo and the
other side has the ‘valid to’ date).
Proof that you are receiving War Pensioner's Mobility Supplement
A letter from your local authority confirming that you are entitled to
Mental Health Transport Concession form signed and stamped by your
psychiatrist (Barnsley only)
We will issue you with a “with carer” pass if you qualify as above AND qualify for:
Higher Rate Care Component of DLA, or
Higher Rate Attendance Allowance, or if
You have a letter from your local authority confirming that you are entitled to a +carer pass.
If you are applying for a visually impaired pass for the first time you need to provide one of the following:
Disabled passes are valid until your 65th birthday after which you qualify for a Senior Pass instead. Exception: You can retain a disabled person's pass after age 65 if you are:
a) blind or partially sighted, orb) qualify for a "with carer" pass.
Back to top
If your pass expires in 2017 we will send you a new pass automatically. All you need to do is look out for it landing on your doormat. You can find more information on the Senior Pass Renewals page.Your new pass should arrive 4-6 weeks before your current pass expires. If your new travel pass hasn’t arrived 4 weeks before your current pass expires, please let us know by emailing email@example.com or calling 01709 515151.