South Yorkshire Passenger Transport Executive
The Travel South Yorkshire website sets cookies.
If you continue to use this website, we will assume that you are happy to receive all cookies on this website. Find out more about the cookies used on this website.
  • Accessible train guide

     

    Travel South Yorkshire is proud that the majority of train stations in South Yorkshire are accessible to all, many with a wealth of on-site facilities. If you need help boarding or leaving the train, please contact our welcoming station or train staff who will be happy to help.


     Stations made easyBooking travel assistance  


    Stations made easy

    Elderly people sat on a train platformThe National Rail website (www.nationalrail.co.uk) contains information to help make your train travel easier and includes the feature ‘Stations made easy’.
    ‘Stations made easy’ is a visual and text journey planner for every station on the network.

    The journey plan can help you every step of the way, from whether there is a step-free exit from a station to checking platform numbers when you change trains, Stations Made Easy is the resource for you.

     
      

    Booking travel assistance

     Elderly man looking at train platform timetableTravel South Yorkshire’s friendly staff are always happy to assist you on your journey.

    If you know you are likely to need assistance when travelling by train, South Yorkshire rail companies recommend that you contact them at least 24 hours in advance of your journey. This way, staff will be expecting you and can make your journey as smooth and as comfortable as possible.

    Contact South Yorkshire train stations by telephone or contact each operator using the list below:

    • Visit the Cross Country trains website (www.crosscountrytrains.co.uk ) for more information or call 0844 811 0125
    • Visit the East Coast trains website (www.eastcoast.co.uk) for more information or call 08457 225 225 
    • Visit the East Midlands trains website  (http://www.eastmidlandstrains.co.uk/travelling-with-us/accessibility-assistance/) for more information or call 08457 125 678
    • Visit the Hull trains website for more information (www.hulltrains.co.uk) or call 08450 710 222
    • Visit the Northern Rail website (http://www.northernrail.org/northern/passengercharter/dppp) for more information or call 0845 600 8008
    • Visit the TransPennine trains website (www.tpexpress.co.uk) for more information or call 0800 107 2149. 
    •   

    Back to top


  • Click here to find out about the Door 2 Door service