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Customer Service Week - 2-6 October 2017

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For National Customer Service Week we’d like to introduce you to some of our customer-focused team. They work to provide you with bus, tram and train services and journey planning information, so you can get around South Yorkshire easily.

Click on the pictures below to meet the team.

National Customer Service Week - Meet Tim
National Customer Service Week - Meet Emily
National Customer Service Week - Meet Ben
National Customer Service Week - Meet Aled
National Customer Service Week - Meet Tom
National Customer Service Week - Meet Becky
National Customer Service Week - Meet Rachel
National Customer Service Week - Meet Phil
National Customer Service Week - Meet Autumn
National Customer Service Week - Meet Praveena
National Customer Service Week - Meet Charlotte and Sophie
National Customer Service Week - Meet Gail

 


National Customer Service Week - Tim

Tim loves people

As Director of Customer Services he wants you to get the best service from us.

Read his Customer Services Strategy (PDF) to find out what he wants to achieve for our customers.


National Customer Service Week - Ben

Ben loves buses, trams and trains

As Director of Public Transport it’s no wonder he’s excited about the new tram-train. Learn more about the tram-train project here.

Got a question for our Directors? Head over to @TravelSYorks on Tuesday, 12-1pm for Ben’s #TwitterTakeover and tweet him a question. 


National Customer Service Week - EmilyEmily likes to chat

She’s on the end of a phone to help you with any questions about public transport in South Yorkshire. 

To find out how you can get in touch visit the Contact Us page.

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National Customer Service Week - AledAled's on a journey

He makes sure we’re using the latest technology for our online journey planner so you can easily find the best route. 

To plan your journey online use our journey planner.

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National Customer Service Week - BeckyBecky knows the way

Becky keeps all the timetables and maps displayed in our Interchanges up-to-date to help you know where you’re going. 

To plan your journey and check timetables, use our journey planner.

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National Customer Service Week - TomTom likes QR codes

He keeps our service information accurate so you can check when your bus is due.

Find out how easy it is to keep up-to-date on the move.

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National Customer Service Week - Charlotte and SophieCharlotte and Sophie are very sociable

They look after our digital channels to keep you informed.

Keep in touch with us on social media:

Follow @TravelSYorks for the latest news and information
Follow @TSYalerts for live travel updates
Like TravelSouthYorkshire on Facebook for latest news and information.


 National Customer Service Week - PhilPhil’s happy to help

He makes sure you get the best face-to-face help at our Interchanges. 

Find your closest Interchange.

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National Customer Service Week - AutumnAutumn boosts business

She supports businesses to find better ways for employees to travel to work.

Find out how Inmotion! can support your employees with their travel on the inmotion website.

Follow Inmotion! on Twitter for the latest news and information.


National Customer Service Week - RachelRachel likes to listen

She runs focus groups with young people in South Yorkshire so we know what issues are most important to them.

Young people get cheaper travel with the new 16-18 Travel Pass.

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National Customer Service Week - PraveenaPraveena likes getting things done

She manages projects that make getting around South Yorkshire easier for everyone, like new bus lanes and Park and Rides.

Learn about the latest projects from Travel South Yorkshire.

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 National Customer Service Week - GailGail keeps you on your feet

She works with businesses to help them find more active ways to get around. Inmotion! can support your employees to be more active.

Follow Inmotion! on Twitter for the latest news and information.

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